Session:
T5.1
Paper Id:
06841
Title:
Standardization of work as part of the implementation of the Lean strategy in service
Authors:
- Dragić Tomić, University of Novi Sad, Faculty of Technical Sciences; tomic.di3.2021@uns.ac.rs - Trg Dositeja Obradovića 6, Novi Sad (Serbia)
- Milovan Lazarević, University of Novi Sad, Faculty of Technical Sciences; laza@uns.ac.rs - Trg Dositeja Obradovića 6, Novi Sad (Serbia)
- Mitar Jocanović, University of Novi Sad, Faculty of Technical Sciences; mitarj@uns.ac.rs - Trg Dositeja Obradovića 6, Novi Sad (Serbia)
- Ljubica Duđak, University of Novi Sad, Faculty of Technical Sciences; ljuba@uns.ac.rs - Trg Dositeja Obradovića 6, Novi Sad (Serbia)
- Sonja Bunčić, University of Novi Sad, Faculty of Technical Sciences; buncics@uns.ac.rs - Trg Dositeja Obradovića 6, Novi Sad (Serbia)